Discover Our Comprehensive Damage Waiver Policy
Damage Waiver
Explore the essential details of our Damage Waiver policy, designed to provide peace of mind during your stay.
Damage Waiver Policy Details
Product Description
The $45 Damage Waiver is an optional service offered by Charles Island Investors. It covers up to $500 in accidental damages during your visit.
Non-Refundable Purchase
Coverage Limit
This waiver covers damages up to $500. Any costs exceeding this limit are the guest's responsibility.
Damage Reporting
Waiver Transferability
The waiver is non-transferable and exclusive to the guest who purchases it, and is not applicable to other guests.
Exclusions of the Damage Waiver
What the $45 Damage Waiver Does Not Cover
The waiver excludes coverage for intentional damages, gross negligence, illegal activities, pet-related damages, unauthorized equipment modifications, and pre-existing conditions or wear and tear. Customers must exercise care and respect for the property.
Coverage Limit
The $45 Damage Waiver offers a maximum coverage limit of $500 for any accidental damages incurred during your stay at a Charles Island Listing. This coverage ensures that minor mishaps do not lead to significant financial burdens, providing peace of mind for our guests. However, any damages exceeding this limit will be the guest's responsibility, ensuring all parties know their obligations and potential liabilities.
Non-Refundable Purchase
Once the $45 Damage Waiver is purchased, it is non-refundable. This policy is in place to maintain fairness and transparency, as the waiver is designed to protect both the guest and Charles Island Investors from unforeseen incidents. We would like to encourage all guests to carefully consider their needs before purchasing, as the waiver cannot be reversed or refunded after completing the transaction.
Exclusions
It is important to note that the $45 Damage Waiver does not cover damages resulting from intentional acts, gross negligence, or illegal activities. Additionally, damages caused by pets, unauthorized modifications, or pre-existing conditions are not included. This ensures that the waiver is used appropriately and that all guests are held accountable for their actions while on the premises.
Damage Reporting
Reporting Procedure
If you experience damage during your visit, it is important to report the incident to Charles Island staff as soon as possible. Prompt reporting allows us to address the issue efficiently and ensures the waiver remains valid. Failure to report damages may result in the waiver being voided, making the guest liable for the full cost of repairs. Our staff is available to assist with the reporting process and answer any questions.
Duty of Care
While the $45 Damage Waiver provides coverage for accidental damages, guests must exercise reasonable care during their stay at a Charles Island listing. This includes respecting the property, using equipment responsibly, and taking precautions to prevent damage. By adhering to these guidelines, guests help maintain the quality and safety of our facilities for everyone.
Customers are expected to conduct themselves in a manner that minimizes the risk of damage to the property. This involves being mindful of surroundings, following posted guidelines, and seeking assistance from staff if needed. By practicing duty of care, guests contribute to a positive experience for themselves and others, ensuring that the listing remains a welcoming and enjoyable destination.
Review Our Terms Carefully
Before purchasing the Damage Waiver, we encourage you to thoroughly review our terms and conditions. Understanding these details ensures a smooth and worry-free experience. If you have any questions or need clarification, please reach out to us. We're here to assist you every step of the way.